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PLEASE READ THESE INSTRUCTIONS CAREFULLY

We believe in maintaining our amazing relationship with our customers, we do not want any of you to feel we are keeping your money unnecessarily especially in a time when some of you need it most, if you are able to continue to support the event by transferring your ticket to next years festival or exchanging your ticket for a ticket to the Abingdon Summer Fireworks (Covid Secure Edition) OR Abingdon Bonfire & Fireworks we please ask that you do so.

If you wish to transfer your tickets or permits to the 2021 Abingdon Summer Firework Festival Festival you do not need to do anything, your new tickets will be re-sent to you within 60 days.

If you have purchased Early Bird tickets you have the option of exchanging them for tickets to Abingdon Summer Fireworks (Covid Secure Edition) OR Abingdon Bonfire & Fireworks on Saturday 14th November, please use the form below if you wish to do this.

If you wish to request a full refund minus the booking fee charged by TicketSource please use the form below.

If you have purchased a CHILD ticket and your child turns 16 before the postponed date, your original CHILD ticket will remain valid.

All requests will be dealt with in the order they are received, please be patient and allow up to 14 days for us to process your request, we will work through this as quickly as possible with our current limited staffing situation.

Below are the options available to you depending on the type of ticket or permit you have purchased:

If you purchased CHILD or ADULT ‘Early Bird’ Tickets you can:


• Transfer your ticket to Abingdon Summer Firework Festival on 21st August 2021 (no need to contact us, tickets will automatically be re-issued)
• Exchange your ticket for a ticket to Abingdon Summer Fireworks (Covid Secure Edition) 2020 OR Abingdon Bonfire & Fireworks on 14th November 2020 for no extra charge (use the form below to do this)
• Cancel your tickets for a full refund minus booking fee (use the form below to do this)

If you purchased EXCLUSIVE VIP CHILD or ADULT Tickets you can:


• Transfer your ticket to Abingdon Summer Firework Festival on 21st August 2021 (no need to contact us, tickets will automatically be re-issued)
• Cancel your tickets for a full refund minus booking fee (use the form below to do this)

If you purchased a CAMPING Permit you can:


• Transfer your permit to Abingdon Summer Firework Festival on 21st August 2021 (no need to contact us, tickets will automatically be re-issued)
• Cancel your permit for a full refund minus booking fee (use the form below to do this)

If you purchased a GAZEBO Permit you can:


• Transfer your permit to Abingdon Summer Firework Festival on 21st August 2021 (no need to contact us, tickets will automatically be re-issued)
• Cancel your permit for a full refund minus booking fee (use the form below to do this)

If you have any other questions please contact us using hello@xplosiveevents.com thank you everybody for your support and patience.

Ticket Exchange / Refund Request Form

© Xplosive Events  is an Xplosive Group Company. Registered Office; Unit 8 Ayres Yard, Wallingford, OX10 0JZCompany Number 09338974 VAT No. 221882319